Contact Us
Our dedicated customer support team is available to assist you with any inquiries regarding your gaming experience, account management, or technical issues. We provide multiple communication channels to ensure you receive prompt and professional assistance while maintaining full compliance with Canadian gaming regulations.
Support Channels
We offer several convenient ways to reach our support team. Our live chat feature provides instant assistance for urgent matters and general inquiries. For detailed questions or account-specific issues, contact us via email at [email protected]. You can also reach us by phone at 1-800-555-0147 during business hours. Our multilingual support team is equipped to handle inquiries in both English and French to serve all Canadian players effectively.
Response Times and Departments
Our support departments specialize in different areas to provide expert assistance:
- Account verification and security matters
- Payment processing and withdrawal inquiries
- Game-related technical support
- Responsible gaming resources and self-exclusion tools
Email responses are typically provided within 24 hours, while phone support operates Monday through Friday, 9 AM to 6 PM EST. Last updated: January 28, 2026